The complete MSP stack — from one vendor.
Vembu develops purpose-built software for MSPs: cloud-managed backup and disaster recovery with BDRShield, tenant-aware endpoint security with XDRShield, and professional services automation with ShieldPSA. Three products from one team, covering every layer of the MSP stack.
One vendor for every layer of the MSP stack.
Most MSPs stitch together a PSA subscription, a backup platform, and a security platform from three different vendors — three bills, three support models, three relationships to manage. Vembu covers the same stack with three purpose-built products from one team.
Each product is purpose-built for MSP delivery: multi-tenant by default, independently viable, and supported by the same team. Run operations, protect clients, and handle security from one vendor relationship.
BDRShield
Backup and disaster recovery for every client workload — cloud-managed or on-premise, with fast recovery options.
XDRShield
Endpoint security and threat detection with multi-customer, tenant-aware operations.
ShieldPSA
Service desk, SLAs, contracts, time and billing, automation — the full PSA platform.
BDRShield — backup and recovery services MSPs can deliver.
BDRShield helps MSPs deliver backup and disaster recovery for client workloads with flexible deployment — cloud-managed or on-premise, from one console. Protect Microsoft 365, Google Workspace, VMware, Hyper-V, KVM, Windows servers, workstations, files, and databases with ransomware-resilient backup and fast recovery options.
- Microsoft 365
- Google Workspace
- VMware
- Hyper-V
- KVM
- Windows servers
- Workstations
- Databases
Deliver backup and disaster recovery to every client environment from a single console — cloud-managed or deployed on-premise, depending on what each client needs.
Backup and disaster recovery service proof from the local BDR siteXDRShield — free endpoint security services MSPs can deliver.
XDRShield is free software that helps MSPs deliver managed endpoint security from a tenant-aware platform. Bring endpoint visibility, detection, alerts, investigation, threat hunting, cases, and governed response into one service your clients understand and rely on — without a platform licence cost.
- Endpoint visibility
- Detection rules
- Alerts & events
- Threat hunting
- Cases & timelines
- Governed response
- IOC monitoring
- Tenant-aware operations
Give every client endpoint visibility, detection, and governed response from a platform built for multi-tenant security operations — the security capability clients expect their MSP to own.

ShieldPSA — the operations layer at $0.
The professional services automation platform MSPs run on: intake to invoice, in one connected workspace. Service desk with SLAs, customer and contract records, time tracking and billing, workflow automation, AI-assisted operations, integrations, and multi-tenant administration for customer organizations.
- Service desk
- SLAs
- Contracts
- Time & billing
- Automation
- AI assistance
- Integrations
- Multi-tenant admin
Run the complete service operation — service desk, SLAs, contracts, time tracking, billing, and automation — from one connected workspace, with the platform licence cost removed.
Your whole service operation — at no licence costProtection services clients rely on MSPs to deliver.
Backup and endpoint security are the services clients trust their MSP to own and operate. With Vembu Solutions, you deliver both under your brand from purpose-built platforms.
Managed endpoint security
Detection, alerting, investigation, and governed response across client endpoints — delivered per client through XDRShield’s tenant-aware platform.
Managed backup & recovery
Continuous protection for client workloads with verified restores and recovery you can demonstrate, not just promise.
Ransomware recovery readiness
Immutable backup copies plus tested recovery paths — the service clients hope they never need, and are glad they have.
Backup verification & testing
Scheduled verification and recovery testing as a standing engagement — proof of recoverability clients can show their auditors.
Compliance-ready reporting
Protection status, event history, and recovery evidence that supports client compliance and governance conversations.
Investigation & response support
Hunting, cases, and governed response actions — the advanced security capability clients expect their MSP to handle.
Why MSPs choose Vembu Solutions.
One team when things need attention
One vendor to call for your PSA, backup, and security stack. No three support teams pointing at each other when platforms need to work together.
Works alongside what you already run
BDRShield and XDRShield run independently of your existing PSA or RMM. Adopt one product without committing to a full stack migration.
Client separation across every layer
Separate views, separate data, and governed access per customer organization — across operations, backup, and security. Scale without cross-client risk.
Built for MSP operations, not adapted
Multi-customer consoles, per-client reporting, and automation hooks are in every product from the start — not bolted on from a single-tenant foundation.
Questions MSPs ask about Vembu
Who is Vembu?
Vembu is the software company that develops BDRShield for backup and disaster recovery, XDRShield for endpoint detection and response, and ShieldPSA for professional services automation. Vembu has served IT and MSP communities for years and builds every product around MSP delivery.
Do I have to buy BDRShield or XDRShield to keep ShieldPSA free?
No. There is no bundle requirement, today or later. Each product stands on its own, and ShieldPSA stays free whether you use the protection products or not.
Can I use BDRShield or XDRShield with my existing PSA?
Yes. Both protection products run independently and can protect and monitor client environments regardless of which PSA or RMM you use for operations.
How do Vembu Solutions benefit MSP operations?
Across three layers. ShieldPSA handles the full service operation with no platform licence cost. BDRShield delivers backup and disaster recovery to client workloads from a single cloud console. And XDRShield brings endpoint visibility, detection, and governed response to every client environment — all from one vendor with one support relationship.
What can BDRShield protect?
Files, physical servers and workstations, virtual environments including VMware, Hyper-V, and KVM, SaaS workloads such as Microsoft 365 and Google Workspace, and databases — managed from one cloud console with ransomware-resilient backup and fast recovery options.
What does XDRShield monitor?
Endpoint visibility and detection, file integrity, registry and process activity, URL filtering, antivirus findings, IOC monitoring with supported blocking, network device monitoring, and endpoint inventory — with hunting, cases, and governed response in one tenant-aware platform.
One vendor for the complete MSP stack.
ShieldPSA, BDRShield, and XDRShield — three purpose-built products from one team, covering every layer of how MSPs operate and what their clients depend on.