Free XDRShield Software. With Expert Services When You Need Them
The complete XDRShield platform is free — no licence cost and no feature held back for a paid tier. When you want expert help with setup, customization or ongoing support, optional professional services are available. Fill in the form below and we will get back to you with pricing.
XDRShield
The complete endpoint security and XDR platform.
- Endpoint monitoring, security events and alerting
- File integrity monitoring, IOC blocking and governed response actions
- Case management, investigation and audit logs
- Asset inventory and vulnerability visibility
- Multi-tenant administration, with branding for MSPs
- Community support and documentation
Set up and shaped to fit
Hands-on help to get XDRShield running the way your environment needs it.
- Rollout planning across your endpoints, sites and tenants
- Agent deployment and enrolment support
- Policy and alert-rule tuning for your environment
- Integration and notification configuration
- Roles, access and single sign-on setup
- Handover notes your team can run from
Backed by the people who built it
Direct help from the XDRShield team, beyond what community support covers.
- Technical support from the XDRShield team
- Help working through alerts, cases and response workflows
- Training for analysts and administrators
- Onboarding sessions for MSP teams and their customers
- Configuration reviews as your environment changes
What stays free. What you pay for.
There is no hidden tier. The software is free for everyone, and nothing in it is locked behind a purchase. The only thing we charge for is our time, spent on your environment.
The platform
- Every detection, investigation and response capability
- Alerting, notifications and audit logs
- File integrity monitoring and IOC blocking
- Asset inventory and vulnerability visibility
- Multi-tenant administration for MSPs and IT teams
- Agent deployment and software packages
- Documentation, knowledge base and community support
Services around the platform
Not sure which side something falls on? Ask us. If it belongs to the platform, it stays free.
From first message to a team that runs it alone.
A services engagement is a short, plain process. You stay in control of scope at every step.
Tell us what you need
Describe your environment and the help you want. The form below takes a couple of minutes.
We scope it with you
We agree what is in the work and what is not, then send a quote for exactly that.
We deliver in your environment
Setup, tuning, integration or training, carried out against your own endpoints and tenants.
Your team takes over
You get clear handover notes. The platform stays free and keeps running without us.
Tell us about your environment. We will send you a quote.
Share a few details and the XDRShield team will come back with pricing for the services you want. You will not be asked to buy anything to keep using the platform.
- Whether you are an MSP or an internal IT team
- How many endpoints, sites or customer tenants you manage
- The integrations, policies or workflows you want tailored
- The support or training you would like us to price
The product itself is free. A quote only covers the services you ask for.
Questions about pricing and services
Is XDRShield really free?
Yes. The XDRShield platform is free, with no licence cost, no trial clock and no feature held back for a paid tier. Community support and documentation are included.
What do you charge for?
Only for services around the platform: implementation, customization to your environment, and direct support and enablement. Each is quoted to the scope you describe.
Do I need to buy a service to use XDRShield?
No. You can sign up, deploy and run XDRShield on your own at no cost. Services are there if you would rather have our team do the work or stand behind you.
What does implementation include?
Rollout planning, agent deployment and enrolment support, roles and access setup, and onboarding for your team. We agree the exact scope with you before any work starts.
What do you mean by customization?
Tailoring XDRShield to your environment: tuning policies and alert rules, configuring integrations and notifications, and setting up workflows that match how your team responds. The platform itself is not changed or restricted.
Is support included with the free platform?
Community support and documentation are included. Direct technical help from the XDRShield team is a paid service, quoted on request.
How is a quote worked out?
It depends on the type of work, its scope and your environment. Every environment is different, so we do not publish rates. Tell us what you need through the form on this page and we will reply with a quote.
Can MSPs use these services for their customers?
Yes. XDRShield supports multi-tenant administration, so MSPs can ask for help with onboarding, tenant setup, policy tuning and team training. Tell us how many customers you manage when you request a quote.